Effective Date: September 2025
TextAI LLC ("Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including the ability to converse with large language models ("LLMs") over SMS text messages (the "Service"). By using the Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Such as your phone number, account information, and any identifiers you provide when signing up or communicating with us.
- Message Content: The text of messages you send to and receive from the Service, including conversations with the LLMs.
- Usage Data: Information about how you use the Service, such as timestamps, delivery status, and interaction metrics.
- Technical Data: Device type, carrier information, and other metadata provided by your mobile network operator.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Service.
- Deliver SMS conversations with LLMs and improve their performance.
- Troubleshoot technical issues and ensure Service reliability.
- Monitor for abuse, fraud, or misuse.
- Comply with legal obligations.
- Communicate with you about updates, changes, or support requests.
3. How We Share Your Information
We do not sell your personal information. We may share information only in the following cases:
- Service Providers: With third-party vendors who help us deliver SMS functionality, cloud hosting, or LLM services, under confidentiality agreements.
- Legal Compliance: When required by law, regulation, subpoena, or court order.
- Business Transfers: In connection with a merger, sale, or acquisition of our company or assets.
4. Data Retention
We retain your information only as long as necessary to provide the Service and for legitimate business or legal purposes. Message content may be stored temporarily for processing, troubleshooting, and improving the Service.
5. Security
We use reasonable technical, administrative, and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights under applicable privacy laws, such as:
- Accessing or requesting a copy of your data.
- Requesting correction or deletion of your data.
- Opting out of certain data uses or communications.
To exercise these rights, please contact us at business@jointextai.com.
7. Children's Privacy
Our Service is not directed to individuals under the age of 13 (or the age of majority in your jurisdiction). We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated version on our website with a revised "Effective Date."
9. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
TextAI LLC
Email: business@jointextai.com